Zainstaluj Piano Guard
Zainstaluj Piano Guard
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PRIVACY POLICY OF THE MOBILE APPLICATION

The Piano Guard mobile application (hereinafter referred to as the "Application") will primarily enable you to (1)monitor in real time the humidity level and temperature in the instrument in which the Piano Guard device has been installed, (2) share measurement data with a tuner or seller of a given instrument of your choice, (3) receive notifications regarding adding water to the tank or replacing the material insert in the humidifier.

In connection with your installing the Application on a mobile device, an agreement is concluded between you and the Application provider for the provision of services by electronic means within the meaning of the provisions of the Act of 18 July 2002 on the provision of services by electronic means. This Privacy Policy aims to provide you with information on how your personal data is processed in this regard, as well as how your personal data is processed in connection with our marketing activities.

The Privacy Policy aims to provide you with information referred to in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as "GDPR". The Privacy Policy is for informational purposes and does not result in any obligations for you (it is not a regulation or contract).

Who is the administrator of your personal data?

The administrator of your personal data is Sandra Dębska, e-mail: info@pianoguard.com. In all matters concerning the protection of personal data, you can contact us by e-mail at the following address: info@pianoguard.com or by post at the following address: ul. Platanowa 12, 62-800 Kalisz, Poland.

How do we ensure the security of your personal data?

  1. Your personal data are processed in accordance with the GDPR and other currently applicable provisions of the law on the protection of personal data.
  2. We apply technical and organizational measures required by national and EU law to ensure the protection of processed personal data and to secure personal data against disclosure to unauthorized persons, takeover by unauthorized persons, processing in violation of the regulations and change, loss or destruction.
  3. Providing personal data is voluntary, but necessary to use the functionalities of the Application that require it.
  4. In a situation where the basis for the processing of personal data is consent, its absence will prevent us from taking the action to which the consent relates. You can withdraw your consent at any time, but this will not affect the lawfulness of our processing of your personal data, which we carried out on the basis of consent before its withdrawal.

For what purpose and on what basis do we process your personal data and how long will we store them?

We process your personal data in particular for the purpose of providing services via electronic means within the Application within the meaning of the provisions of the Act of 18 July 2002 on the provision of services via electronic means. We process your personal data for the purpose of:

  1. Services provided via electronic means

    Your personal data provided by you or other data collected in connection with the download and installation of the Application and the provision of services via electronic means, are or may be processed by us for the following purposes and on the following legal bases:

    • providing services via electronic means, on the basis of an agreement for the provision of services via electronic means, as well as taking action, at your request, before concluding the above-mentioned contracts (Article 6, paragraph 1, letter b) of the GDPR),
    • any determinations, investigation or defense against claims that may arise in connection with your use of our Application, as well as other purposes (e.g. archival purposes for the purpose of proving facts) that constitute our legitimate interest (Article 6, paragraph 1, letter f) of the GDPR).
    • issuing and storing accounting documents and considering any complaints, in accordance with applicable regulations (Article 6, paragraph letter c) of the GDPR).

    We will process your personal data for the period of provision of services electronically, unless further storage of the data is justified by the limitation period for claims or results from generally applicable provisions of law or is justified by our overriding interest resulting from the implementation of legitimate interests. In each case, the longer period of storing personal data shall be decisive.

  2. Marketing and analytics

    Your personal data provided by you or other data collected in connection with your use of our Application are or may be processed by us for the following purposes and on the following legal bases:

    • marketing of our services, which constitutes our legitimate interest in conducting marketing activities (Article 6, paragraph 1, letter f) of the GDPR), provided that sending commercial information by us using telecommunications terminal equipment and automated calling systems is only possible with your prior consent (granting this consent is voluntary, but necessary for sending commercial information), in such a case, the basis for processing personal data may also be your consent (Article 6, paragraph 1, letter a) of the GDPR)
    • tracking the installation of the Application, creating summaries, analyses and statistics, including reporting, planning the development of services, development work, creating statistical models, which constitutes our legitimate interest in improving and developing the Application (Article 6, paragraph 1, letter f of the GDPR),
    • any determinations, investigation or defense against claims that may arise in connection with your use of our Application, as well as other purposes (e.g. archival purposes for the purpose of proving facts) that constitute our legitimate interest (Article 6, paragraph 1, letter f of the GDPR).

    In the case of marketing activities conducted on the basis of consent, we will process your personal data until its withdrawal, while in the case of marketing activities conducted on the basis of a legitimate interest until the objection is raised, unless further storage (in both cases) of the data is justified by the limitation period for claims or results from generally applicable provisions of law or is justified by the overriding interest of the Administrator resulting from the implementation of legitimate interests.

  3. E-mail or telephone contact

    Your personal data provided by you in connection with e-mail or telephone contact (i.e. data necessary to establish and maintain contact), as well as collected in the course of further communication, are or may be processed by us for the following purposes and on the following legal bases:

    • responding to e-mail or telephone contact, which constitutes our legitimate interest (Article 6 paragraph 1 point f) of the GDPR),
    • taking action at your request before concluding a contract, if this will be the subject of the communication (Article 6 paragraph 1 letter b) of the GDPR),
    • any determinations, investigation or defense against claims that may arise in connection with your e-mail or telephone contact, as well as other purposes (e.g. archival for the purpose of proving facts) that constitute our legitimate interest (Article 6 paragraph 1 letter f) of the GDPR).

    We will process your personal data until the correspondence is conducted, unless further storage of the data is justified by the limitation period of claims or results from generally applicable provisions of law or is justified by the overriding interest of the Administrator resulting from the implementation of legally legitimate interests. In each case, the longer period of storing personal data will be decisive.

What rights do you have?

In connection with the processing of your personal data by us, you have a number of entitlements. You can exercise each of the rights by contacting us by e-mail at the address: info@pianoguard.com or by post to the address: ul. Platanowa 12, 62-800 Kalisz, Poland.

You have the right to:

  • access your personal data and the right to request their rectification
  • deletion and restriction of processing. To the extent that the basis for processing is the premise of our legitimate interest, you have the right to object to the processing of your personal data,
  • to the extent that the basis for the processing of your personal data is consent, you have the right to withdraw consent. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal,
  • to the extent that the basis for the processing of your personal data is consent or an agreement, you also have the right to transfer your data, i.e. request to receive your personal data from us, in a structured, commonly used format,
  • file a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw), whenever you consider that the processing of personal data infringes your rights.

Who do we share your personal data with?

By downloading our Application via Google Play or the App Store, you provide the providers of these platforms with certain information, in particular data concerning your account, e.g. name and surname, device identifier and e-mail address. We have no influence on the collection of this data and do not have any access to it. Detailed information can be found in the privacy policy of the Google Play or App Store application.

Your personal data may be transferred to entities authorized to obtain personal data under the law, as well as entities to which we entrust data on the basis of agreements regarding the provision of services related to the functioning of our Application, including hosting services, marketing services and the delivery of IT systems. We may also transfer your personal data to providers of tools used for: conducting analytical research, creating statistics, tracking Application downloads, marketing automation.

Some entities providing services to us may store your data outside the European Economic Area.In such situations, your data will be transferred only to countries that provide an adequate level of protection, and to countries that do not provide an adequate level of protection, only if appropriate safeguards are provided, including, among others, on the basis of standard contractual clauses adopted by the European Commission.

Provide ideal conditions

Protecting your instrument and preserving its aesthetic and sound qualities is now possible thanks to the innovative PIANO GUARD SYSTEM. Enjoy the excellent sound quality of your instrument!

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